This privacy notice discloses the privacy practices for www.com This privacy notice applies solely to information collected by this website. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Standard shipping rates are:
$8.99 for orders up to $99.99
$15.00 for orders from $100.00 - $199.99
$20.00 for orders from $200.00 - $299.99
$25.00 for orders from $300.00 and up.
There are no returns on cut fabric or fabric kits. All other products can be returned within 30 days of original purchase; provided it is in original condition and packaging.
Returns are at the expense of the purchaser. All returns must include a copy of the receipt, your email address, shipping address and phone number.
Even though we package our products with the best care; damage during shipping can happen. If you receive a damaged item, please send a picture of the product in the original shipping package to the following email address: email@example.com. We will
contact you once we receive the photo and a label will be sent out to you for the return. A new item (if available) will be shipped at no additional cost.
Send all returns to:
Creekside Fabrics, Quilts, & Yarn
237 Main Street
Arcade, New York 14009